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Trends in the EHR Marketplace: Fierce competition between Epic, Cerner, athenahealth, and eClinicalW

Updated: Nov 5, 2018


peer60, a healthcare survey research entity, published a report entitled "Trends and Insights in Ambulatory EHR." Researchers survyed 170 ambulatoy facilities to acquire insights in ambulatory EHR market share, mindshare, and practice management capabilities.

Given payment and cost limitations in healthcare today, the ambulatory market is expanding for hospitals and independent facilities. Currently, ambulatory care accounts for roughly one-third of healthcare spending and will continue to become an important slice for healthcare discussions.

Here is a look at the Market Share and Mindshare percentages for ambulatory facilities:


Market share is defined as EHR vendors who are currently implemented in the sample size ambulatory department. Mindshare displays the idea of "what will be" or what providers are considering the most likely to choose when making a vendor switch or new solution.

According to the authors:

"Epic not only owns the largest piece of the ambulatory EHR market but is also positioned to capture a more significant share of the market in the future with a mindshare score registering higher than their market share.

However, while Cerner registered a distant second in market share, they are making an equally impressive move and tied Epic for the highest percentage of mindshare among ambulatory providers...

...Allscripts edges out the rest of the competition for the third largest size of market share among our sample.

The other half of the market share and mindshare story and equally impressive is athenahealth’s and eClinicalWorks’ significant mindshare figures at approximately eight and five times their current market share in the overall ambulatory EHR market, respectively. This indicates these vendors are finding significant ways to positively connect with providers."

View more insights from peer60's report out here & from EHR Intelligence's article on the report.