We recently listened to a great Podcast where Modern Healthcare reporter Andis Robeznieks interviewed Dr. Gary Kaplan, chairman and CEO of Virginia Mason Medical Center on his system's quality-improvement and cost-reduction work using Lean as management system. Virginia Mason a great example of innovative leadership in healthcare.
Key take-aways include:
Virginia Mason generated over $1B in revenue in 2014
Had to challenge long standing beliefs and assumption and develop a new physician and leadership compact
Challenged the myth that standardization is antithetical to innovation. "The standard work has become the platform that can then be improved"
"The pathway to improving quality and safety is the same pathway to lowering cost"